Our commitment to protecting your personal information
Last revised on May 21, 2019, effective as of May 25, 2018
This policy describes how Register Event treats your information, not how other organisations treat your information. If you are using Register Event in a workplace or on a device or account issued to you by your employer or another organisation, that company or organisation likely has its own policies regarding storage, access, modification, deletion, and retention of communications and content which may apply to your use of Register Event. Content that would otherwise be considered private to you or to a limited group of people may, in some cases, be accessible by your team owner or administrator. Please check with your employer, team owner or administrator about the policies it has in place regarding your communications and related content on Register Event.
In this policy, we talk about various roles within a Register Event team and the privileges that come with each. It’s helpful to understand these roles and the relationships between them. Here’s the breakdown: primary owner > team owner > team administrator > team member. Primary owners have the most control over their team’s settings on Register Event, followed by team owners and then team administrators. The person who establishes the Register Event team is considered the primary owner with the most control over the team (which is why it’s not a good idea for this person to be a contractor or temp employee). Teams can have more than one owner, but only one can be the primary owner. Primary ownership can be transferred to another user after the team is created (see prior note about temp workers). All team owners are administrators, and all owners and administrators are also team members.
The personal data we ask and collect from you will be limited to what we strictly need from you in order to fulfil our obligation and commitment to you. This can be full service and order fulfillment, customer support and complaints, or simply keeping you up-to-date with our products and services.
We collect different kinds of information. Some of it is personally identifiable and some are non-identifying or aggregated. Here are the types of information we collect or receive:
|Categories of data subjects||
Categories of information held
Includes ID number, contact details, physical and postal address, date of birth, age, disability information, medical information (allergies, chronic medication etc)
Includes ID number, contact details, physical and postal address, date of birth, age, marital status, race, disability information, employment history, criminal / background checks, CVs, education history, banking details, income tax reference number, remuneration and benefit information, details related to employee performance, disciplinary procedures.
|Consultants / Contractors||
Dependent on the nature of the consultant or contractor, but may include any details under “Employees” or “Registrants” categories
We will never sell any of your personal data to a third party.
In order for Register Event to meet our obligations to you, we need to collect personal or other information to ensure that we are able to effectively deliver our service offering to you and your registrants.
We use your information for the following:
All collected registrant information is available to the relevant Primary Owner (Event Coordinator, Incentive Trip Organiser, Professional Conference Organiser, Register Event staff, Travel/Event Industry suppliers etc) in order to fulfil their obligation and commitment to you.
When you use Register Event, you have control over a number of things with respect to your own privacy and choices about how your content is visible to others or not. If you are a Register Event site administrator, you have additional choices that impact your sites’ privacy. Some users will not have access to all of the same choices that their administrator(s) do.
Register Event offers different options for export to administrators, depending on the level of service they have signed up for. These service levels are likely to change so please see our pricing page to learn more about which features are associated with which level of service. We describe the feature variations here.
There are times when communications and related content and other user information may be shared by Register Event. This section discusses only how Register Event may share user information. Organizations that use Register Event may have their own policies for sharing and disclosure of information they can access through Register Event. Register Event may share information:
Access to your personal information held by Register Event may also be requested by yourself or third parties. The Promotion of Access to Information Act, 2 of 2000 regulates and sets out the procedure for such a request and under what circumstances such access may be refused.
Cookies are small text files sent by us to your computer and from your computer to us, each time you visit our website. They are unique to your Register Event account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.
Some cookies are associated with your Register Event account and personal information in order to remember that you are logged in and which sites you are logged into. Other cookies are not tied to your Register Event account but are unique and allow us to do site analytics and customisation, among other things. If you access Register Event through your browser, you can manage your cookie settings there but if you disable all cookies you may not be able to use Register Event.
Register Event sets and accesses our own cookies on our company-owned domains. In addition, we use 3rd parties like Google Analytics for website analytics. Google Analytics provides its own opt-out. We do not currently recognise or respond to browser-initiated Do Not Track signals as there is no consistent industry standard for compliance.
While we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content or the security or privacy practices employed by other websites. We recommend that you always read the privacy and security statements on such websites.
Register Event takes reasonable steps to protect the information you provide to us as part of your use of the Register Event service from loss, misuse, and unauthorized access or disclosure. When you enter sensitive information (such as sign-in credentials) we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it. However, no electronic or email transmission or digital storage mechanism is ever fully secure or error-free.
To learn more about current practices and policies regarding security and confidentiality, please see our Security Practices; we keep that document updated as these practices evolve over time.
Personal information we collect via the website is stored in a secure environment.
We only keep your personal information for as long as:
Once we are no longer authorised to keep your information, we will take one of the following actions:
In the event that Register Event becomes aware that your personal information has been compromised in any way, we will notify you and the relevant Regulatory Authorities within the prescribed timelines, so that you are aware of the nature of the breach and what actions you may need to take in order to protect yourself.
Register Event is not directed to children under 13. If you learn that a minor child has provided us with personal information without your consent, please contact us.
We may change this policy from time to time, and if we do we’ll post any changes on this page. If you continue to use Register Event after those changes are in effect, you agree to the revised policy. If the changes are material, we may provide more prominent notice or seek your consent to the new policy.